NAHL Group plc

Privacy Statement

 NAHL Group plc is committed to protecting and respecting your privacy.

This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website or using our services you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is NAHL whose registered office is 1430 Montagu Court, Kettering Parkway, Kettering, NN15 6XR. National Accident Helpline's registration number with the Information Commissioner's Office is Z4979903.

Our nominated representative for the purpose of the Act is Jonathan White.

1. INFORMATION WE MAY COLLECT FROM YOU

1.1 You may give us information about yourself:

1.1.1 When speaking with members of staff;

1.1.2 When corresponding with us via letter, fax or email;

1.2 We may collect the following technical information about you, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

2. WHAT WE DO WITH YOUR INFORMATION

2.1 We may share your information with selected third parties including:

2.1.1 Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users). We may also use such information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience].

2.1.2 Analytics and search engine providers that assist us in the improvement and optimisation of our site; and

2.2 We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of NAHL Group plc, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

2.3 We will retain your information for a period to enable us to provide customers with the most efficient service and to enable us to comply with legal obligations (after which we will take reasonable steps to remove and delete your information from our records and IT systems).

3. YOUR RIGHTS

3.1 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

3.2 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

4. CHANGES TO OUR PRIVACY POLICY

4.1 Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

5. CONTACT

5.1 Questions, comments and requests regarding this privacy and cookie policy are welcomed and should be addressed to NAHL Group plc at 1430 Montagu Court, Kettering Parkway, Kettering, NN15 6XR or emailed through to contact@nahl.co.uk.

COOKIE POLICY

1. INFORMATION ABOUT OUR USE OF COOKIES

1.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

1.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access or use all or part of our site. For more information on cookies, their use and blocking them you may want to visit www.aboutcookies.org. This link is provided for convenience only and we do not have any control over its content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing on that site or as to the suitability or quality of any of their products or services.

1.3 Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

1.4 We need consent from you to receive cookies. When you first visit our website, you will be notified that if you continue to browse this site without changing your settings, we will assume that you have agreed to receive all cookies from our website.

2. LIST OF COOKIES USED ON OUR SITE

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3rd party

2 years

Google

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3rd party

Session

Google

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3rd party

6 months

Google

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3rd party

Session

Google

 

 

 

 

 

 

 

3. COOKIES EXPLAINED

3.1 Third party cookies: We sometimes embed content from other websites. As a result, when you visit a page with content embedded from such services, you may be presented with cookies from these websites. Our website does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

3.2 "Google" cookies: These cookies are used by Google to provide different Google services for the user and to collect anonymous data about the user

4. SOCIAL SHARING TOOLS

4.1 Any site with a social sharing button may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

5. HOW TO DISABLE FLASH COOKIES

5.1  The Adobe website provides comprehensive information on how to delete or disable Flash cookies for all websites - see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based applications.