image description

History

NAHL Group plc is the parent company of National Accident Law (comprising the National Accident Helpline (NAH) brand), Homeward Legal, Searches UK (Searches) and Bush & Company Rehabilitation (Bush & Co).

NAH was founded in 1993 in order to assist genuine accident victims in seeking compensation and redress for injuries suffered. In February 2015, the Group acquired Fitzalan Partners (now Homeward Legal), an online marketing specialist in the conveyancing and surveyor markets. Bush & Co, a provider of specialist services in the catastrophic injury market, was acquired in October 2015 and Searches UK followed in January 2016 as part of the Group's continued growth strategy within the legal services market.

 
 
 
 
 

1993

National Accident Helpline founded to give consumers who had suffered an injury that wasn’t their fault access to justice.

1994

First national press adverts appear.

 
 
 
 
 
 
 
 
 
 

1997

First UK-wide commercial TV adverts air.

1998

NAH Call Centre becomes fully operational.

 
 
 
 
 
 
 
 
 
 

1999

The Access to Justice Bill is passed creating demand for “no win, no fee” agreements.

2006

Management buy-out backed by private equity firm LDC.

 
 
 
 
 
 
 
 
 
 

2007

The Ministry of Justice forms the Claims Management Regulatory Unit (CMRU) in order to improve access to justice and to promote the interests of consumers by regulating Claims Management Companies and marketing service providers.

2009

Further investment received from Inflection, another private equity firm.

 
 
 
 
 
 
 
 
 
 

2010

Creation of Underdog character, promoting the idea of the consumer needing a champion.

2010 – 2014

New executive appointments made to support the development of the businesses strategy and manage the business through a period of regulatory change.

 
 
 
 
 
 
 
 
 
 

2012

NAH proposes a number of amendments during the passage of the Legal Aid Sentencing and Punishment of Offenders Act (LASPO) aimed at curtailing unethical practices such as cold calling, spam texting, third party capture and advertising in hospitals.

2013

The Legal Aid Sentencing and Punishment of Offenders Act (LASPO) enacted.

 
 
 
 
 
 
 
 
 
 

May 2014

In May, NAHL successfully floated on the Alternative Investment Market (“AIM”) of the London Stock Exchange, becoming NAHL Group plc.

February 2015

The Group acquired Fitzalan Partners (now Homeward Legal) which provides conveyancing lead generation services to over 70 law firms and 150 surveyors.

 
 
 
 
 
 
 
 
 
 

October 2015

The Group acquired Bush & Company, as part of a continued targeted acquisitions strategy to support our growth agenda. Bush & Company provides a range of assessment, rehabilitation and support services for those suffering a catastrophic injury.

January 2016

Fitzalan Partners acquired Searches UK, a leading conveyancing search provider in England and Wales predominantly for residential property transactions.

 
 
 
 
 
 
 
 
 
 

June 2017

National Accident Helpline unveiled a new brand, putting real customers, their experiences and stories, front and centre.
Under the banner ‘When it’s wrong, make it right,’ the campaign follows the customer journey from initial call, the effects of the injury and how they got back on track.

July 2017

Your Law LLP began trading and was National Accident Helpline's first Alternative Business Structure (ABS).
Your Law is a partnership with New Law and operates out of its offices in Cardiff and Bristol.

 
 
 
 
 
 
 
 
 
 

April 2019

In April 2019 our Personal Injury division launched National Accident Law, the Group's first wholly owned law firm, which differentiates itself from competitors due to its state of the art, consumer focused technology enabled capability.

November 2019

Law Together began trading and is the Group's Fourth ABS.
Law Together is a partnership with Horwich Cohen Coghlan (HCC) and operates out of their Manchester office.